HANSGROHE iBox Universal HGA-01800180

We do not accept refunds or returns unless the product you received is faulty.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our exchange policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.

To complete your exchange, we require a receipt or proof of purchase. Please do ship back the product to Mirage Trade & Distribution and do not send your purchase back to the manufacturer.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it that you consider detective for the same item, send us an email with attached product picture to support@miragemy.com before visit our local store or send your item to: No 2, Jalan Perdana 4F/KU5, Taman Aman Perdana, 41050, Klang Selangor, MY.